Frequently Asked Questions
How long does one show last?
The dinner show takes around two hours. We would please you to arrive thirty minutes before the show begins.
Can everyone seated at a table choose a different menu?
Yes, different menus can be selected. Please note that the same videos are always shown, regardless of which menu you select.
Can you make changes to the menu?
The booking process has a section which provides the opportunity to mention your wishes, intolerances etc. All locations are looking forward to keeping up to your request.
I am eating vegan, gluten free or I don’t eat fish?
Mostly all locations offer a vegan or gluten free alternative. The courses with fish will be exchanged with the courses from the vegetarian menu.
From what age do you recommend the Junior menu?
So much of the food served can be eaten. On request, letiover food can also be packed
Do I need to mention my child in the reservation even when it will not choose a menu?
As soon as your child sits on its own chair (no high chair anymore), you need to adjust the number of guests. This is important information for the table organization.
What are the cancellation conditions?
Once paid, the deposit and purchase price of any 'Le Petit Chef' menus and associated add-ons are non-refundable. However, diners are able to make changes to their dates up to 48 hours prior to the original booking date by contacting
[email protected] or the location directly.
Can I make a full prepayment?
Yes, if you consider paying your reservation ahead, please send us a mail to
[email protected] and we will generate a payment link for you.
I already paid for the deposit, when will the balance be due?
The open balance will be setiled at the location atier the dinner show.
Do you issue an invoice?
Invoices can only be issued by the restaurant itself. Please contact the restaurant directly. For vouchers purchased on our website (www.lepetitchef.de), we can create an invoice for you. Please contact us by email at (
[email protected]).
Where is the difference between “Le Grand Chef” and “Le Petit Chef”?
The difference between the menus is the quality of the ingredients. The ingredients in the “Le Grand Chef” menu are of even higher quality (e.g. lobster instead of prawns).
Is it possible to sit with a large group on one table?
What is the table arrangement on site?
It may happen that you are seated at a table with other guests.
Can I purchase a gift voucher?
You can easily buy or redeem a gift voucher over https://booking.2spicy.de/gutschein. The amount is up to you and the gift voucher is valid in all German locations. We will deliver by mail or if you wish, we will send the gift voucher to your home address.
How else can I contact you?
You can write an email at
[email protected], you can use the contact sheet on our website or you can call us under +49 (0)619-0808-9370.
What kind of food do you serve?
The gourmet kitchen prepares an excellent menu for you. If you would like to have a betier impression you are welcome to visit htips://lepetitchef.com/.
Do you deliver?
Le Petit Chef does not provide delivery service. The 3D animation is an installed construction and not portable.
How can I change or cancel my reservation?
Please write us an email with your reservation number, the name and your request to
[email protected] We will answer your request as soon as possible. Please pay atiention to the cancellation- and refund policies.
I have neither a credit card nor a paypal account. How can I still make a reservation to lock?
We are happy to make the reservation manually. Atier that we will ask you to transfer the deposit to our bank account. Please provide all your booking details and contact us under
[email protected] 
